Church Farm Ticket Portal

Privacy Policy

Church Farm Privacy Policy

This website is operated by Church Farm Events Ltd and this privacy policy forms part of our terms of use and sets out what personal data and other information we collect and how it will be used.

Church Farm Events Ltd. may require certain details and personal data from you, including without limitation your name and email address. This policy is in relation to these details and any other Personal Data which Church Farm Events Ltd. subsequently collects from you or about you (collectively "the Information").

Use and Disclosure of the Information and Client Information

Church Farm Events Ltd. will use the Information to assist and enable Church Farm Events Ltd. to provide its services to its customers and prospective customers.   

Your Rights

You have the following rights under GDPR:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.
• The right to complain to the ICO

Legal Basis for using your information

In accordance with data protection law, we are obliged to inform you that we are using your information as described in our Privacy Policy on the following legal bases:
• you have given your consent to us using your information as described in this Policy;
• the use is necessary to perform a contract between us or to take steps which you requested us to take before entering into a contract;
• the use is necessary to comply with a legal obligation to which we are subject;
• the use is necessary to save your life or that of another individual;
• the use is necessary for the purposes of legitimate interests which are to provide you with our services and keep you updated on those services
 We may collect the following types of personal information:
• your name, address, date of birth, email address and other contact details;
• your passwords and preferred user names, account details and details of friends and relatives. If you submit details to us of any other person (e.g. a friend) please make sure that they are aware that you are doing so before you provide these details;
• full details of any of our products you purchase, our events you attend or our other services you may use from time to time; • your preferences and interests;
• details of any feedback you may have in respect of Our Sites or about us in general, including any complaints;
• payment details;
• information from banking, credit card and credit reference agencies;
• full details of the purchases you make;
• information on what you view, click on and access;
• personal information which is lawfully available from social media sources which is placed in the public domain by social media networks such as Facebook and Twitter. You should review the terms and conditions and privacy policies of the social media networks you use to understand what personal information relating to you they will put in the public domain and how you can stop them if you are unhappy about it; and
• sensitive information from you with your consent (but this will be collected far less frequently than the other types of personal information outlined in this Privacy Policy). “Sensitive information” includes, but is not limited to, your racial or ethnic origin, religious beliefs or other beliefs of a similar nature, your physical or mental health or condition (e.g. if you are pregnant) or your sexual life.

Removal of your Data

If you wish to be taken off Church Farm Events Ltd.’s records please 

About us

We are what is known as the “data controller” of the personal information you provide to us. This term means we control the way your personal information is used and processed. 

If you have any questions about this privacy policy or treatment of your personal data, please write to us by email or by post to Data Compliance Manager, Church Farm Events Ltd. Church Farm, Church Lane, Thurstaston, Wirral, CH61 0HW. This page is operated by Church Farm Events Ltd, a company incorporated in England with registered number 05472669 (VAT number 625 1032 84) and having its registered office at Unit 3 Prenton Business Park, Prenton Way, Prenton, Wirral, England, CH43.

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Church Farm. References to "our Website" or "the Website" are to

Information collected and its use

The information we collect via the Website may include:

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
  6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.



Expiration Time


Shopping Basket


24 minutes

This cookie is used to keep track of what items are in a user's shopping basket.

Cookie Consent


1 year

This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.

Google Analytics


2 years

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Read Google's overview of privacy and safeguarding data


24 hours


1 minute

Microsoft Clarity


1 year

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website.
Read Microsoft Clarity's Cookie Overview and Data Retention Policy.


1 year


1 year


1 year


1 year


1 year


1 year

New Relic


1 year

This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas.
Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Church Farm
Church Farm Events Ltd Church Lane, Thurstaston, Wirral
CH61 0HW

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.